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Refund Policy (Cashfree Payments)

Last updated: April 4, 2026

1. General Policy

GST PRO subscriptions are digital services. Refunds are reviewed case by case for failed activation, duplicate charges, or technical billing errors.

2. Eligible Scenarios

Refund requests may be approved in cases of duplicate payment, accidental multiple debit for one order, or payment success without service delivery.

3. Non-Refundable Cases

Refunds are generally not applicable after successful plan activation and service usage, except where required by law.

4. Refund Request Window

Users should raise refund requests within 7 days of the transaction date with payment reference details.

5. Processing Time

Once approved, refunds are initiated from our side within 5 to 7 working days. Final credit time depends on the bank or payment method.

6. How to Request

Email: info@sats.gen.in

Include Company Name, Registered Email, Amount, Date, and Cashfree Order/Transaction ID.