Customer Service & Support

Q: How long does it take to approve a subscription?

Subscription upgrades are usually approved within 4-6 business hours after payment verification.

Q: Can I use the software offline?

Yes! GST PRO is a Progressive Web App (PWA) and can be accessed offline. Data syncs automatically when online.

Q: Is my data backed up?

Yes, we perform automated daily backups.

● ALL SYSTEMS OPERATIONAL

Get in Touch

We aim to respond to all technical queries within 2-4 business hours.

Official Email

Direct your queries to:

info@sats.gen.in

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Corporate Office

Siva Aadhavan Tech Solution
737, 11th main street,
Neyveli, Tamil Nadu.

Support Hours: Mon-Sat (9:30 AM - 6:30 PM)

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Log a Support Ticket

Full Name

Business Email

Issue Category

Subject

Detailed Description

Ticket ID will be sent to your email after submission.

Frequently Asked Questions

How long does it take to approve a subscription?

Subscription upgrades are usually approved by our Super Admin within 4-6 business hours after payment verification. You will receive an automated email once activated.

Can I use the software offline?

Yes! GST PRO is a Progressive Web App (PWA). Once installed, you can access your dashboard and generate invoices even without an active internet connection. Data syncs automatically when you go back online.

Is my data backed up?

We perform automated daily backups to ensure your financial records are never lost. You can also manually download your data backup from the Settings page at any time.